Frequently Asked Questions

Answers about ordering, delivery, payment and returns at Anonna Mart.

How do I place an order?

Add products to your cart, go to checkout, enter your delivery details and place the order. No account is required.

Which payment methods do you accept?

Cash on Delivery across Bangladesh. Online payments (bKash, Nagad, cards) are coming soon.

How much is delivery?

৳70 inside Dhaka and ৳130 outside Dhaka. Delivery is free for orders of ৳1,000 or more.

How long does delivery take?

Usually 1–2 days inside Dhaka and 3–5 days elsewhere.

Can I return a product?

Yes — see our Return & Refund Policy.